Your HVAC system isn’t working! Whether it is your furnace or your air conditioner, given Louisiana’s rapid weather changes, you want everything working efficiently. You (wisely) decide to call Three Rivers Services and may wonder what happens next.
#1 – Numerous points of contact
According To Nick Trachina, the first thing Three Rivers technicians are going to do is to make numerous points of contact to make sure you know when the tech is on the way. No waiting at the house from 12-5 from us! We make sure you know exactly when we are going to arrive and then we actually arrive within that time frame.
#2 – Discuss YOUR Specific HVAC Problem & Diagnose
Once we get to you, we will have a detailed conversation to see what exactly you think that the problem is with your hvac system. After making sure we know exactly what you are concerned with and what you see as the problem, we will thoroughly evaluate your hvac system to give you a correct diagnosis.
#3 – Solution Options
After making the correct diagnosis we will tell you what is needed to fix the problem. If it is something that we can fix the same day, we will discuss that with you and if that is something that you want completed, we absolutely will repair your system the same day. If the problem is more major and requires parts, we’ll handle that too! Our tech will call the office and from there they will find out if the repair is under warranty and/or whether the part is available. After gathering all the information, we present it to you so that you can make the best decision for your household.
Louisianians need their air conditioners and almost one has money to throw away. Here at Three Rivers we want to make sure we make things as transparent as possible. From what you can look at to save money and avoid a service call to what to expect when we come to repair your system, we are here to help you, the customer. If you want a heating and air conditioner company who prides themselves on the commitment to our customers, call Three Rivers Services today at (985) 892-7071.