If you’ve searched for air condition repair, new AC installation, heater installation/repair, or really any HVAC service on the Northshore, you’ve seen our name with that little green check next to it. But what does that check really mean? Brock Mayeaux explains what it takes to get that Google Guarantee.
What is the “Google Guarantee”?
These days a check next to an online name usually means that the information has been verified and can be trusted. However, Google’s green check means just a little bit more.
As you can see, this badge indicates that Google is so comfortable recommending Three Rivers Services LLC that they are willing to refund your money if we don’t complete your job correctly. This guarantee means that Google is holding the companies that they back to a new standard. So what did Three Rivers Services have to do to get this Google recommendation?
#1 – A Google Review Rating of 4.7/5.0 or Higher
First, Google listens to the customers. And the customers have to have said that they love us. Or at least really, really, really like us. In order to get the Google Guaranteed Badge, you have to have an overall Google Review Rating of 4.7 or higher on a 5.0 scale.
#2 – Check the Technician’s Background
Second, the Google Guarantee means that every technician who comes to your home has been thoroughly checked and has passed a background check. No employee will ever come to your home unless Three Rivers and Google feel they are trustworthy.
#3 – Ensure the Technician’s Competency
Third, in order to get the Google Guarantee Badge Three Rivers has to perform drug tests on any technician who goes into the field. That means that Three Rivers not only checks the employee’s background to make sure there are no red flags, but we also make sure that we feel comfortable sending them into the field now.
The bottom line is that when you call Three Rivers Services to your home, you can not only trust the word of your friends, family, neighbors, and anyone on the Northshore who has left a Google Review that we perform our installs and repairs with excellent Professionalism, Punctuality, and Quality; but that we only send technicians out who have met the highest of standards.Call Three Rivers Services today at (985) 892-7071 to see for yourself!